I had the unusual thought, for me, to leave a review after my first visit, but I didn't because I'm not really the type of person to do them. Now after my second visit, I feel that I need to. Both times I have gone in, I have felt welcome being there and that I could ask the silly questions I would typically keep reserved. For me, those two elements of going to the shop make it a comfortable environment. I had several things done during my first visit, and after their work, my car felt smoother. I could feel the difference in performance between the work Goss' did and that of my previous shop, both doing the same fixes. Not having the knowledge of vehicles but being able to sense that difference is as close as one can get to receiving tangible evidence to put confidence in someone else's work. The comfortable environment and confidence in capability set the stage to be receptive to their awesome customer service. Until I move, I will continue to go to Goss' Garage. Thank you.
Thank you, Raven, for this incredible review! We're thrilled to hear about your positive experiences at our shop. Providing a comfortable environment and building confidence in our work are top priorities for us. We're glad you noticed the difference in your car's performance and felt the tangible evidence of our expertise. We're honored to have earned your trust and loyalty. We look forward to serving you as a valued customer for years to come.
- Goss' Garage II