Goss Garage Auto Repair

1

Very disapointed today..im a customer of theirs and pulled in with a flat on my truck. I nicely asked if they could fit me in to repair the flat..told me probably would not be able till morning all booked up..well in my days its all about customer service which brings customers back. I hope they take this review seriously. They have just lost a loyal customer and i will never tell any of my friends to use them anymore!

I am very sorry that you were disappointed. Your review seems very unfair. You are correct customer service is very important, as you could see all of our bays were full (unlike the first shop you went to, who also said they could not do it. We were your second choice and you left them a similar review)had we stopped working on those cars to repair your tire then someone who had an appointment would not have gotten their car back today. Then that customer who was already expecting their car back today would have been upset with us. Total time for most flat repairs is 45 minutes to an hour. Please put yourself in the other customers shoes. Some days we can accommodate walk in repairs some days no matter how much we want to we can not.

- Goss' Garage II
5

5

Fast, honest, and reasonable.

5

Very nice people. Glad to do business with them.

5

They get me in and out in record time and it’s very affordable on my wallet. Thanks a lot.

5

They explained very clearly what repairs my car needed. Although it was a lot of work, it was done quickly, and I was able to get my car back the same day. I depend on my vehicle for a long commute. I was very pleased with the service and the quality of the work. Everyone was kind and helpful. They answered all my questions, and didn't make me feel stupid. I would definitely return to Goss's for future repairs!

5

If you’re looking for a friendly, trustworthy, and quality place to have your vehicles serviced and repaired, look no further! By far the best place to go!

5

I first went the Goss Garage II after an unreasonable estimate from AAA. The garage allowed me provide my own parts which is great. Goss always provided me with excellent service at fair prices. As long as you live in this area I will take you to take my vehicle to goss.

5

1

If I could rate this place a zero I would. I took my Lexus I250 in on Thursday 7/9/20. The temperature gauge was going from normal to high and coolant was leaking out of the car onto the ground. I knew that I needed a water pump. They looked at the car for $25 came back, told me the water pump needed replacement, the radiator and something else. Total was approximately $2100. I took the car to another mechanic, I did not need a radiator. He charged me $1000.08. This place tried to take advantage of me telling me I needed a radiator when I did not. Astronomical prices, customer service was rude. I will steer everyone I know away from this place. I see that so many reviews are good and I don't know why. Perhaps people are not getting comparison prices and don't know they are getting screwed. This place is shady as hell, I will never take my car there again even for something as simple as to patch a tire or a car wash.

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